FAQs.

What is a creative agency?

At a creative agency you will find passionate individuals who specialise in different areas, ranging from web design to digital marketing, but they are not limited to a single skill set. Using an interactive approach, they can adapt to any project or situation and always move in leaps and bounds to create trends rather than follow them. They are a design agency, advertising agency and consulting service all rolled into one, and if the right person for the job isn't already under their roof, they have the right partners on hand to get the job done.

Do I need to be from a particular industry to work with you?

We are willing to consider any challenge that is thrown our way so we don't play favourites with the industries we work with. Over our lifespan, we have worked with a whole host of industries including companies involved in exporting, events, telecommunication, hospitality, media, transport, education and government. In the next phase of our journey we are hoping to become more involved with tech startups because we have a passion for bringing innovative ideas to life and setting them on the path to success.

What types of projects do you produce?

We have completed a pretty colourful range of projects including logos, branding, menus, responsive websites, e-commerce platforms, mobile apps, television packages, social media marketing and the list goes on! For a full description of our projects, head to our Work page.

What services can I choose from?

Our main services are branding, web design (e-commerce - mobile apps - web platform), digital and tradional marketing, and media. However, we are not limited to these areas and are willing to give anything a try or find someone with the right expertise and experience to lend us a hand.

Are there any geographical limitations?

None! Working across borders has become second nature to us, and we have successfully completed projects for companies around Australia as well as far flung places like South East Asia, Europe, the Middle East (MENA) and North America.

We’re looking for an agency to integrate into our team and manage our digital presence, are you who we’re looking for?

Definitely! We have racked up experience working alongside companies to manage their online activities and the transition has always been smooth. Starting with a collaborative session to discuss needs and strategy, we can then offer assistance with a host of digital marketing tools such as social media management (SMM), email marketing (EDM), Search Enginge Optimisation (SEO) and online advertising.

Will communication be a hassle?

Ease of communication will never be a problem when you work with us. Aside from traditional modes of correspondence such as phone and email, we also use couple of online platforms such Basecamp - to manage all our projects, Slack, Bluejeans and Skype. Anyone from our agency who is involved in the project, and any relevant people from your end, can be granted access to these channels to transmit, access and manage information quickly and easily.

Who are your existing connections and partners?

We have formed quite a few strong connections including a law firm, accounting firm, printers, marketing specialists, IT trainers and business analysts. These partners share our values and we work closely with them to ensure we consider every angle and complete projects to the highest possible standard.

What languages are spoken at Mo Works?

Our team can speak Arabic, Cantonese, French, Spanish, Danish, Japanese and English.

We are a start-up, how can you help us?

No matter what point of development you're at, we can offer you all the knowledge and expertise you need to get your start-up off the ground and onto a path to success. If you've only gotten as far as an idea, then we can work with you to map out a business plan and marketing strategy that will help you clearly define your vision and goals. If you've already got the documentation sorted, then we can help you jump straight into the creative work that will give your startup a life of its own. Depending on what you're after, we can help you with your branding (such as a logo and business cards), website, advertising and much more. Anything that we can't accommodate in-house can be completed by one of our trusty partners.

Do you offer internships or work experience for students/recent graduates?

Yes, we run an internship program for students and recent graduates to help build their knowledge and experience in the creative industry. The structure and duration of the program is flexible and the positions we offer are dependent on the type of projects we have on the go, so it's best to get in touch with us at career@moworks.com.au to find out what's currently available.

I’m a happy freelancer, how can I form a relationship with you?

We love forging connections with fellow creatives so feel free to drop us an email at career@moworks.com.au or give us a call on (03) 9642 7156. Once we know you're interested, we can set up a meeting to discuss what we can each bring to the table and see if the relationship is a goer!

My company offers services that complement your projects, how can we partner up?

We are always open to making new connections, so please head to our Partnership page for all the information you need. Alternatively you can get in touch with us via connect@moworks.com.au or drop us a line at (03) 9642 7156 to get the ball rolling. We'll have a more in-depth chat about how we can help each other out, and if things look promising, we'll nut out a partnership structure that suits both of us.

What about volunteer work and not-for-profits?

Count us in! We have volunteered our services to assist CSRD (Centre of Research and Development) in Vietnam and supported the Olive Kids Foundation by contributing designs for their brochures and merchandise, and donating a free creative session for their fundraising auction. We have also been working with Kiteboarding Australia, a not-for-profit organisation, to assist them with a new branding concept and new website.

Why are you located in the Docklands in Melbourne?

The creative culture in Melbourne is world renowned and with so many theatres, galleries, street art, cafes, bars and cutting edge architecture it's hard not to be inspired. The Docklands is only a short walk from the hustle and bustle of Melbourne's CBD and boasts an impressive harbour, so calling this place home allows us to enjoy all the creative energy in a slightly more relaxed environment. We are also lucky to call Facebook, Etihad stadium, AFL, Channel 7 and Channel 9 our neighbours, and with their presence the Docklands has developed a sound reputation for being the media and business hub of the city.

Do you run events?

Yes, we have hosted events to foster the strength and unity of Melbourne's creative community. So far we have run two Behance Portfolio Review events and we are currently establishing our own event series – Invest in Design and Future Ready Businesses –which explores the role of design in building the success of businesses. Events will continue to be a major focus area for us, so if you would like more information about how to get involved just drop us an email at connect@moworks.com.au or give us a call on (03) 9642 7156. It's also a good idea to connect with us on social media so you can stay in the loop with what we've got in the pipeline.

How do you support the creative industry in Victoria?

Fostering the development of the creative industry in Victoria is a really big priority for us and we are always looking for ways to show our support. Over the past two years we have held two Behance Portfolio Review events, participated in Melbourne International Design Week 2015 and Future Assembly 2016, exhibited at the eCommerce Conference & Expo 2015, attended the Small Business Festival Victoria 2014 & 2015, and we are currently establishing our own event series called Invest in Design. Our internship program also plays a big role in showing our support, as it involves hands-on work that gives the next generation of creatives a strong foundation for their future career in the industry.

Why should I subscribe to your newsletter?

It's not just any old newsletter, we've thrown everything dull and boring out the window and replaced it with quirkiness and creativity! You'll get all the information you're looking for like trends, news and the latest from Mo Works HQ, but written in a way that will beg you to keep reading. And the best part? It'll all be delivered straight to your inbox!

Do I need to commit to a project straight away?

There will be no pressure from our end for you to commit before you're ready. We're happy to meet with you for a complementary creative session or gap analysis to nut out what you're after and a rough time frame, but it's up to you when you sign on the dotted line.

How much will I have to pay?

It's hard to say because our rates are calculated on a case-by-case basis according to the work that's required. Our approach involves personalising the work that we do so we can achieve the best outcomes for our clients, so naturally rates vary as a result. If you'd like a more specific ball park, fill in our Project Starter form and we'll get in touch.

Monday 27/03/2017
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